At BookedHere, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our booking platform.
Information We Collect
We collect information that you provide directly to us when you:
- Create an account or profile
- Make a booking or reservation
- Contact our customer support
- Subscribe to our newsletter
- Respond to surveys or promotions
This information may include:
- Your name, email address, phone number, and other contact details
- Profile information including your business details
- Booking preferences and history
- Payment information (processed securely through our payment processors)
- Communications with our support team
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send transactional emails, booking confirmations, and reminders
- Respond to comments, questions, and customer service requests
- Send promotional communications if you have opted in
- Monitor and analyze usage and trends to improve your experience
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize your experience and provide content relevant to your business type
Sharing Your Information
We may share your personal information with:
- Service providers who perform services on our behalf (payment processing, data analysis, email delivery, hosting services)
- Business partners with your consent or direction
- Professional advisors as necessary to comply with applicable laws, regulations, or legal processes
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing, correcting, or deleting your personal information
- Withdrawing your consent where processing is based on consent
- Requesting restriction of processing or objecting to processing
- Data portability rights
- Lodging a complaint with a supervisory authority
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@bookedhere.com.